FAQ
When can I expect my order?
We dispatch all orders within 24 hours
Where do you ship from?
From London UK
Where do you deliver to?
Worldwide! All orders are tracked
I’m sending this direct to a friend, do you include prices in the package sent?
No. You can be rest assured we will not include the price paid or any invoice in any gift sent. An e-invoice is sent to your email upon purchase.
Our Simple Return Policy:
We like to look after our customers so we go above and beyond with our returns policy. Life is already complex enough, we keep things simple and no receipt is required.
You are not restricted by the below policy and we are always willing to come to some resolution so please contact us if you are not 100% happy.
If you happen to receive a faulty product we will offer a replacement which will be dispatched within 1 working day. This is available 6 months once you receive the product. Certain products come with a longer warranty and will be stated on the product page
admin –
Customers Reviews on Etsy and other platforms:
Steve – Fantastic supplier to deal with! Beautiful products which are shipped quickly and always very prompt to reply to any questions/queries. 5 stars all round 🙂 Date of experience: November 14, 2023
Helen Morgan – I came across this site quite by accident, I wanted something special for my Son’s 30th birthday! Not only is the watch I chose absolutely stunning, my own handwritten message has been engraved on the back. He will always have a little piece of me long after I’m gone! Delivery was within 3 days or ordering, excellent service and I would highly recommend. Date of experience: February 04, 2022
Natasha Lee – I ordered a personalized watch for Christmas with full intention of getting it after the holiday (I am located in the United States). The watch was engraved and in the mail the same day! Literally within four hours of ordering the gift was on its way. Even the shipping time was impressive. I received the watch on 12/23. I have never been so impressed with a company. Would recommend and purchase from again a thousand times over! – Date of experience: December 23, 2019
Deborah – From my sister I received a personalized Elie Beaumont, London watch as a gift. It is beautiful quality and I love the design. The personal engraved message on the back of the watch is so sweet. She chose the rose gold mesh and it really pretty. It looks like you can exchange the watch bands very easily. I would even consider getting one for her as a gift. Date of experience: April 21, 2020
Anastasia Ustinova – Fast service but, it would help for all the shipment text messages not to say “Wear e Met” so that there would be no need to duplicate emails/messages to customers. Please there there is a lot of email for each order so easy to get lost. Date of experience: February 15, 2021
Emma Marszalek – Quick service, even for personalised products. The item ordered is beautiful and very much loved by my husband. It was he birthday present. Date of experience: July 05, 2023
Jada Mabry – Just received the watch I ordered. This is for my fiance the day of the wedding! I couldn’t be more satisfied. It is great quality and the engraving is exactly what I had envisioned! I will definitely be recommending and ordering again! Date of experience: January 28, 2020
Lizy Martinez – The watch came in time and the handwriting engraving was beautiful and all I hoped for! The packaging was very nice and everything seems to be very good quality. I’m so excited to give this watch to my boyfriend for Christmas! Date of experience: December 27, 2019
Beth – I cannot fault the watch, the engraving and the customer service. There was an issue with a missing parcel which was replaced so quickly. I would recommend this company. Date of experience: December 15, 2020