FAQ

When can I expect my order?
We dispatch all orders within 24 hours

Where do you ship from?
From Ontario, Canada

Where do you deliver to?
Worldwide! All orders are tracked

I’m sending this direct to a friend, do you include prices in the package sent?
No. You can be rest assured we will not include the price paid or any invoice in any gift sent. An e-invoice is sent to your email upon purchase.

Our Simple Return Policy:

We like to look after our customers so we go above and beyond with our returns policy. Life is already complex enough, we keep things simple and no receipt is required.

You are not restricted by the below policy and we are always willing to come to some resolution so please contact us if you are not 100% happy.

If you happen to receive a faulty product we will offer a replacement which will be dispatched within 1 working day. This is available 2 months once you receive the product. Certain products come with a longer warranty and will be stated on the product page.